TERMS & CONDITION

We encourage our customers to Read our T&C and Privacy to understand us more deeply and to understand how we operate .

Privacy Page

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

A ) Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

B) Order Processing & KYC 

Every order placed on Our website, Facebook Business Manager, Instagram, or WhatsApp is subject to KYC (Know Your Customer). We will thoroughly check each customer’s order. If a customer passes the Verification phase, the order will be marked for delivery. To deliver products, we use an automated API. If a customer fails the verification level, they will not be able to receive any deliveries until their order receives a Green signal from our Trust & Compliance team.

How do we perform a KYC? 

If our systems detect abnormal behavior in the way a customer placed an order, our Mixed Mechanism of Fraud detection flags the order and sends it to the Compliance team for further review.
More information and documentation to verify the ownership of the Payment Source and Customer are required for further verification of that order. We require KYC to prevent fraud for both customers and to avoid chargebacks. To verify an Order, we may require the following documents:

• Govt issued ID card/ Driving Licence
• Authorized Utility Bill / Proof of Address
• Bank Statment ( Must reflect the Amount which they have purchased)
• Invoice of Payment from Bank
• Travel Card / Currently Localed County ID (If the customer is located outside of Payment Country )
• A Selfie Holding the ID card.

  Remember that if the aforementioned document was insufficient to validate the order, our Compliance team may still require additional documentation. And sometimes, even if everything is fine, the order is deleted. We work hard to ensure that no one has lost money as a result of digital fraud. 

The best possible way to avoid KYC ;

• Your first order should be as unobtrusive as possible.
• Never use a VPN, proxy, or other IP conflict systems; always use your real name and address.
• Pay for the goods with your Payment Card.
• Do not place multiple orders in a short period.
• Do not repeat failed orders within a short period.
• If your card was declined on another website, use a cooling-off period.
• Avoid using multiple cards in the same order.
• Do not attempt to order multiple large-volume productions

[ NOTE: We do not retain any of the information you provide us for us to validate your account. Once KYC has been validated, we will delete all files. For more information on data consent, please see our Privacy Policy. ]

You can enter your payment details without any hesitation on our website. We do not have access to your Payment Details, we only have access to your location and what kind of payment method are you using. Our payment partner did not allow us to see the customer insight even sometimes not your Location. We use a high layer of security to protect your data. Even our Team does not have access to your data. 

We advise our customers to be vigilant during the checkout process on any website. If you trust the website, enter your credit card information. Do not provide OTP or other card information to Live Chat or other contact persons.

C) Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by GAMERS WALLET.

GAMERS WALLET has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that GAMERS WALLET shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

D) Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

E ) Governing Law

These Terms shall be governed and construed by the laws of Bangladesh, the United Kingdom, and the United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

F ) Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material we will try to provide at least 15 days’ notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

G ) Products 

G.1 ) Gift Cards  

 

1.1 Sold cards are not refundable or exchangeable.

1.2 We do not accepts any kind of Claims such as Already Redeemed or Region Lock Error after delivery. 

1.3 We will not be responsible for any kind of Violation made by this Product after we deliver this product.

1.4 We shall take no responsibility for any kind of loss or deduction after delivery.

1.5 We are not liable for any Account Suspension / Hold / Any Lock after delivery.

1.6 We do not have support for Country Restriction or Region Lock after delivery. 

1.7 Gift card sold by us ( Gamers Wallet ) is not our properties or products. 

1.8 All Gift cards sold by us may not come from their respective Vendors. We do not have any kind of relations with their Vendors. 

 

G.2) Google Play Email Reload / PreLoaded Email  

 

2.1 We reload all Google Payment IDs with Valid Gift Code. We can provide Purchase Receipt /Card Pic on Demand

2.2 We will not be responsible for any kind of Violation made by this Product after we deliver this product.

2.3 We are not liable for Google Payment Profile Suspension / Hold / Any Lock after delivery.

2.4 We shall take no responsibility for any kind of loss or deduction after delivery.

2.5 Kindly Consume all balances within 28 days. We may re-take ownership.

2.6 We may revoke any subscription made by you with this email. Don’t Subscribe to any service

2.7 If you change your Pass we shall take no responsibility for security issues 

 

G.3 ) In-Game Top UP

 

3.1 In-Game top-up may take up to 48 hours depending on the server state. 

3.2 If there is not any technical error/client-side error your top-up will be made within 10 minutes. 

3.3 But we took a maximum of 24 hours. If maximum time, we will refund you in the way you pay us.

3.4 We do not provide Any Proof of evidence of In-Game Item Top Ups. 

 

Please keep in mind  :

 

3.4 SINCE THERE IS NOT TRANSFER PROOF, WE WILL NOT GIVE YOU ANY PROOF OF A TOP-UP TRANSFER.

3.5 IF YOU ASK US TO PROOF OF TOP UP THEN U SHOULD CONTACT WITH TOP-UP PROCESSOR ON YOUR OWN.

3.6 WE WILL NOT LIABLE FOR ANY KIND OF DAMAGE / LOOSE TO YOUR ACCOUNT.

3.7 WE SHALL TAKE no RESPONSIBILITY OF TOP UP FAILED FOR YOU TO USE THIRD PARTY APPS / VPN. OR ANY ERROR FROM YOUR SIDE

3.8 ONE CAN TOP UP HIS/HER ACCOUNT MANY TIMES. AND CAN REQUEST FOR ANY FRIENDS/FAMILY AT ONE TIME.

3.9 We will not be responsible for any kind of Violation made by this Product after we deliver this product.

3.10 We are not liable for Payment Profile Suspension / Hold / Any Lock after delivery.

 

G.4) IN-GAME ITEMS 

 

4.1 For any in-game items we may need your login information

4.2 Some items may vary from region to region. Please mention it before ordering.

4.3 We will not be responsible for any damages to your Account made for this.

4.4 We will not be responsible for any kind of Violation made by this Product after we deliver this product.

4.5 We are not liable for Payment Profile Suspension / Hold / Any Lock after delivery.

H ) Consent 
You give us your consent digitally while you have created an account on our store or make any purchase through our Website, Daraz Store, or through Facebook or WhatsApp. 

If you place an order to our Daraz Store / Website / Facebook or Whatsapp, means you agreed to our Terms and Condition and our Privacy Policy.
We encourage our customers to Read our T&C and Privacy to understand us more deeply and understand how we operate. 

 

Contact Us

If you have any questions about these Terms, please contact us.

Geetek Peripherals LTD,
DBA, Gamers Wallet
71-75 Shelton Street, Covent Garden, London,
United Kingdom.

Hotline  : +44-7897036234,+8809638386893
WhatsApp: +8801710805374
Email: [email protected]
Website: www.gamerwallet.com.bd
Facebook: Gamers Wallet

Discord Server: Gamers Wallet Discord